Careers

Application for Employment

Habitat for Humanity brings people together to build homes, communities and hope. Habitat for Humanity Peninsula & Greater Williamsburg does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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Successful Habitat team members share the following characteristics:

  • The belief in a hand up, not a hand out.
  • A “go above and beyond” attitude—nobody here works just for a paycheck.
  • You thrive on constructive feedback and have a high level of integrity.
  • You do what you say you will do.
  • You are a creative problem solver that works across teams.
  • You love results and hate excuses.

Benefits: Habitat offers generous paid time off, free life insurance, partially-paid health benefits and an annual bonus for employees who successfully complete probationary periods. ​Habitat has a strong board of directors, a dedicated and experienced staff, a large volunteer base, plus committed house sponsors, donors and homeowners. ​

All applicants must submit to a drug test, criminal background and reference check as part of the pre-employment process at Habitat for Humanity Peninsula & Greater Williamsburg.

Open Positions

ReStore Associate (Williamsburg)

Habitat is looking for a dedicated employee who really wants to help make a difference! You will work closely with our ReStore team, which facilitates all facets of our retail and donation receiving operations.

PRIMARY DUTIES AND RESPONSIBILITIES

  • Act as an ambassador of the ReStore while interacting with donors/customers.
  • Provide customer service to customers, volunteers and fellow employees.
  • Complete daily unloading and end of the day truck procedures.
  • While at ReStore help with processing, organization and arrangement of donations.
  • Ensure cleanliness and safety of the processing room and sales floor.
  • Direct the back-room flow (e.g., monitoring the flow from drop-off testing, clean-up to pricing).
  • Processing of payments by cash, checks and credit cards at POS.
  • Constant merchandise appraisal and pricing.
  • Answer all phone calls and provide proper information to customers and donors.
  • Assist with donation screening and scheduling pick-ups.
  • Supervise volunteers and assist with volunteer projects.
  • Provide excellent customer service.

REQUIREMENTS

This individual must understand and appreciate the mission of HFH.  Qualified candidates must possess strong problem-solving skills, the ability to work in a fast-paced team environment, and the ability to multi-task.  This individual must be detail-oriented and able to work independently.  Must be able to deal with all kinds of individuals and remain consistent in keeping a professional demeanor.  

BENEFITS

This is a full time position, paid hourly at a rate to be determined, with periodic performance-based increases, commensurate with experience. Must be available a total of 40 hours per week, Monday through Saturday, 8:30AM to 6:00PM. This position offers generous paid time off, partially paid health benefits and increased incentives for employees who successfully complete probationary periods. Habitat has a strong Board of Directors, dedicated and experienced staff, a large volunteer base, plus committed homebuyers and customers. For further information about Habitat for Humanity, please visit our website at www.HabitatPGW.org.

PHYSICAL DEMANDS

Required to lift up to 100 pounds on a regular basis and will experience frequent bending, squatting, lifting and repetitive motion.  This position will occasionally be exposed to extremes in weather (e.g., heat, cold, wind, rain, etc.).

EXPERIENCE

A minimum of 2 years of related experience preferred.  

CERTIFICATES, LICENSES AND REGISTRATIONS

Driver’s license preferred

APPLY

Please email a cover letter and resume OR a completed employment application to Jonathan Martinez, ReStore Manager, using jonathan@habitatpgw.org.  All applications will remain confidential.

Posted until filled.

Donation Processor (Newport News)
Newport News ReStore

REPORTS TO 
ReStore Manager & Assistant Manager

POSITION PURPOSE
The Donation Processing position is responsible for accepting all donations at the Newport News Habitat for Humanity ReStore and will follow the donation processing procedures in a timely and professional manner while focusing on safety and customer satisfaction. 

DUTIES AND RESPONSIBILITIES

  • Act as an ambassador of the ReStore while interacting with donors, customers and volunteers.
  • Receive drive through donations from the general public.
  • Insure that we accept only donations deemed acceptable by referring to our “Do and Don’t” donation sheet.
  • Provide donors with a Donation Receipt.
  • Receive truck donations from Habitat trucks.
  • Assist Habitat truck drivers with off-loading donations in a safe manner.
  • Clean and test all donations  and present to a “pricing” staff member.
  • Deliver all priced donations to the appropriate space on the sales floor.
  • Maintain a clean and safe processing work area.
  • Assist guests with their purchases to autos as needed.
  • Assist with recycling as needed.

HOURS OF WORK/REQUIREMENTS
The position of Donation Processing is a minimum 40 hours per week Monday through Saturday, with varying schedule when necessary with the Habitat for Humanity ReStore in Newport News, Virginia. The successful applicant will report directly to the ReStore Manager and Processing Supervisor. 

  • Must be a highly motivated and detail-oriented individual, accustomed to being a self-starter.
  • Demonstrated success in working in a team environment, especially with volunteers.
  • Strong interpersonal skills and ability to work with low-income families, church and community groups.
  • Must be able to lift a minimum of 100lbs consistently.
  • Must interact well with fellow staff, volunteers and customers.
  • Experience with nonprofit organizations preferred. 
  • Must be able to work independently and maintain a flexible schedule.

This position will occasionally be exposed to extremes in weather (e.g., heat, cold, wind, rain, etc.).

APPLY
Please email a cover letter and resume OR a completed employment application to Erin Madden ReStore Manager using Erin@HabitatPGW.org.  Materials may also be faxed to 757-591-0455, Attn: Erin Madden.  All applications will remain confidential. ​

Posted November 2020

Donation Processor (Williamsburg ReStore)
Williamsburg ReStore

REPORTS TO 
ReStore Manager & Assistant Manager

POSITION PURPOSE
The Donation Processing position is responsible for accepting all donations at the Williamsburg Habitat for Humanity ReStore and will follow the donation processing procedures in a timely and professional manner while focusing on safety and customer satisfaction. 

DUTIES AND RESPONSIBILITIES

  • Act as an ambassador of the ReStore while interacting with donors, customers and volunteers.
  • Receive drive through donations from the general public.
  • Insure that we accept only donations deemed acceptable by referring to our “Do and Don’t” donation sheet.
  • Provide donors with a Donation Receipt.
  • Receive truck donations from Habitat trucks.
  • Assist Habitat truck drivers with off-loading donations in a safe manner.
  • Clean and test all donations  and present to a “pricing” staff member.
  • Deliver all priced donations to the appropriate space on the sales floor.
  • Maintain a clean and safe processing work area.
  • Assist guests with their purchases to autos as needed.
  • Assist with recycling as needed.

HOURS OF WORK/REQUIREMENTS
The position of Donation Processing is a minimum 40 hours per week Monday through Saturday, with varying schedule when necessary with the Habitat for Humanity ReStore in Williamsburg Virginia. The successful applicant will report directly to the ReStore Manager and Processing Supervisor. 

  • Must be a highly motivated and detail-oriented individual, accustomed to being a self-starter.
  • Demonstrated success in working in a team environment, especially with volunteers.
  • Strong interpersonal skills and ability to work with low-income families, church and community groups.
  • Must be able to lift a minimum of 100lbs consistently.
  • Must interact well with fellow staff, volunteers and customers.
  • Experience with nonprofit organizations preferred. 
  • Must be able to work independently and maintain a flexible schedule.

This position will occasionally be exposed to extremes in weather (e.g., heat, cold, wind, rain, etc.).

APPLY
Please email a cover letter and resume OR a completed employment application to Jonathan Martinez ReStore Manager using Jonathan@HabitatPGW.org. Materials may also be faxed to 757-591-0455, Attn: Jonathan Martinez.  All applications will remain confidential. ​

Posted until filled.

Truck Driver & Processor (Williamsburg)
Williamsburg ReStore

The Habitat for Humanity ReStore team in Williamsburg and Newport News is now hiring Truck Driver & Donation Processors. This position reports to the Logistics Office Manager and is responsible for transporting, loading and unloading donations to and from the ReStore.

Primary duties and responsibilities include the following:

  • Act as an ambassador of the ReStore while interacting with donors, customers and volunteers 
  • Ensure cleanliness and safety of the trucks 
  • Complete daily/weekly/monthly safety check lists on trucks. Keep records in log book located on truck.  Report ALL truck issues to the Fleet Coordinator
  • Assist with donation screening and pick-ups. Expected to accept upstairs and downstairs donations keeping the safety of donor, their home, driver and assistant a priority
  • Assist with loading recycling runs from both ReStore locations
  • Assist with unloading and loading all trucks
  • Demonstrate professionalism and courtesy at all times to donors, customers, volunteers and fellow employees
  • While at ReStore, assist with processing procedures as necessary
  • Supervise volunteers when applicable
  • Assist with warehouse runs as needed

Applicants must be able to confidently drive a box truck and lift up to 100 pounds on a regular basis. Applicants will experience frequent bending, squatting, lifting and repetitive motion. This position will occasionally be exposed to extremes in weather (e.g., heat, cold, wind, rain, etc.). Must be available to work Monday through Saturday. The typical workday runs 8 am to 4:30 pm with ½ hour lunch. Factors such as weather, traffic, etc. may delay the route and cause the employee to return to the office later than 5pm. On occasion, employees may be asked to work outside those hours, especially when assisting with special events.

Valid Virginia Driver’s license in good standing and a clean driving record are required.

APPLY
Please email a cover letter and resume OR a completed employment application to ReStore Director Steve Russell using Steve@HabitatPGW.org.  Materials may also be faxed to 757-591-0455, Attn: Steve Russell.  All applications will remain confidential. ​

Posted until filled.

ReStore Manager (Newport News)

Job Classification: Exempt Salary

Hours: Full-time hours that vary, including some Saturdays  

Location: 371 Chatham Drive, Newport News VA 23602

Reports To: Newport News ReStore Director and with guidance from the CEO, COO and Board of Directors

Overview: The ReStore Manager is responsible for management of ReStore operations, finances and inventory, maximizing store profits, and maintaining high levels of customer service. He/she will be responsible for managing, leading and inspiring staff, managing donations, and adhering to safety standards at all times, in accordance with the HFHPGW mission. 

Primary Duties and Responsibilities

Operations 

  • Maintain high levels of customer/donor services. 
  • Responsible for day-to-day store operations.
  • Maintain open communication with the ReStore Director and store team on essential and critical daily operations. 
  • Maximize store profits based on budgets.
  • Train staff and adhere to the store policies and procedures.
  • Maintain a clean, neat, and safe store and adhere to all safety standards.
  • Collaborate with the marketing team, procurement team and logistics team daily.
  • Set a culture of safety, security, inclusivity and creativity to maximize productivity at all times.

Financial and Inventory Management 

  • Implement and manage financial controls.
  • Budget management and analysis.
  • Complete daily financial summary.
  • Oversee store inventory, including pricing, ordering of supplies and banking duties.
  • Monitor inventory turnover.

Customer Service 

  • Monitor and train staff to provide excellent customer service. 
  • Engage with volunteers as needed to maximize their participation and impact on the mission.
  • Create and oversee ways to engage customers and donors in our mission, to include sales, donation drives, contests, social media posts, etc.
  • Keep staff informed and excited about above-listed ideas to engage customers.

Staff Development 

  • Responsible for managing and leading staff.
  • Develop goals and daily task lists.
  • Set the standard & example always. 
  • Responsible for stuff development and performance reviews.
  • Look for training opportunities at all levels of employment.
  • Oversee staff schedule.
  • Encourage creativity and ownership in the ReStore. 
  • Maintain positive staff morale.
  • Support and maintain staff culture that aligns with the mission and allows for volunteer management, processing management, customer service management.
  • Support the Director to ensure all HR policies are communicated on a regular basis and staff complies.

Safety 

  • Responsible for enforcing safe work practices by all team members, volunteers, and subcontractors. 
  • Ensure that all staff members are aware of and operate by the safety policies and procedures in place. 
  • Follow set guidelines for accidents, injuries, weather-related activities or security breaches. Relay this information to the public in a timely manner as needed.
  • Be vigilant in looking for improvements needed. Suggest and follow through with improvements.

All other duties as assigned by the ReStore Director or needed to support the HFHPGW mission.

Requirements

  • At least 3 years’ experience in a similar role required. Preferably in retail and/or customer service and/or management.
  • Associates or Bachelor’s degree in any field preferred.
  • Valid driver’s license and good driving record. Some travel is required between other ReStore locations, the administrative office, and occasional training events.

Knowledge, Skills, and Abilities

  • Strong attention to detail in order to oversee day to day operations.
  • Ability to lead, train, and manage staff and engage volunteers in a positive manner to maintain a highly motivated organizational atmosphere.
  • Provide customer service oriented decision making in a professional manner.
  • Working knowledge of POS operating systems.
  • Outstanding analytical, problem solving, time management, and organizational abilities.
  • Team player with exceptional communications skills.
  • Physical ability to work in warehouse/outdoor/strenuous environment and lift 50lbs regularly.
  • Manage occasional travel.
  • Knowledge of Microsoft Office and other computer skills, including navigating web forms.
  • Working knowledge of social media platforms helpful
  • A desire to meet the needs of the Habitat mission.
  • Forklift certified preferred (not required).

All successful Habitat team members share the following characteristics:

  • The belief in a hand up, not a hand out
  • A “go above and beyond” attitude – nobody works here just for a paycheck
  • You thrive on constructive feedback and have a high level of integrity
  • You do what you say you will do
  • You are a creative problem solver that is comfortable working across departments
  • You love results and hate excuses

Salary/Benefits

Salary is based on experience, with periodic performance-based increases. This position offers generous paid time off, partially paid health benefits, other benefits and increased incentives for employees who successfully complete probationary periods.

Habitat has a strong Board of Directors, dedicated and experienced staff, a large volunteer base, and committed house sponsors, customers and homeowners. For further information about Habitat for Humanity, please visit our website at www.HabitatPGW.org.

Apply

Email detailed cover letter, resume and salary requirements, to ReStore Director Tina McCabe using Tina@HabitatPGW.org. All applications will remain confidential. 

Posted May 2022

Volunteer Recruiter & Retention Coordinator for ReStore

Job Classification: Non-Exempt

Hours: Full-time hours that vary, including some Saturdays  

Location: 371 Chatham Drive, Newport News VA 23602

Reports To: Newport News ReStore Managers, with guidance from the ReStore Director, CEO, COO and Board of Directors

Overview: The ReStore Volunteer Recruiter & Retention Coordinator (VRRC) is responsible for management of ReStore volunteers to include recruiting and maintaining a pleasant and safe work environment for all.  He/she is responsible for managing, leading and inspiring volunteers in accordance with the HFHPGW mission.  The VCCR will attend community events with the goal of growing the ReStore’s volunteer base and, ultimately, the ReStore’s labor force.

Primary Duties and Responsibilities

  • Maintain records of volunteer time, liability waivers and related paperwork.
  • Provide regular volunteer engagement reports to management.
  • Responsible for identifying day-to-day store tasks and assigning them to volunteers.
  • Maintain open communication with the ReStore management team.  
  • Maximize the department’s budget.
  • Train volunteers in accordance with the store policies and procedures.
  • Maintain a clean, neat, and safe store and adhere to all safety standards.
  • Collaborate with the marketing team to regularly shine a spotlight on our wonderful volunteers.
  • Give orientations to prospective volunteers on a set schedule.
  • Plan appreciation events and other ways to celebrate volunteers.
  • Set a culture of safety, security, inclusivity and creativity to maximize productivity at all times.

All other duties as assigned by the ReStore manager needed to support the HFHPGW mission.

Requirements

  • At least 2 years’ experience in a similar role required.
  • Experience with nonprofit, retail, customer service and/or sales is helpful.
  • Previous use of web-based relationship management software preferred
  • Valid driver’s license and good driving record. Some travel is required between other ReStore locations, the administrative office, and training, networking and recruitment events.

Knowledge, Skills, and Abilities

  • Strong attention to detail in order to oversee day to day operations.
  • Ability to lead, train, and manage volunteers in a positive manner to maintain a highly motivated organizational atmosphere.
  • Outstanding analytical, problem solving, and organizational abilities.
  • Team player with exceptional communications skills.
  • Physical ability to work in warehouse/outdoor/strenuous environment and lift 20lbs when assisting volunteers.
  • Exceptional time management, especially due to occasional travel.
  • Knowledge of Microsoft Office and general computer skills, including navigating web forms
  • Working knowledge of social media platforms helpful
  • A desire to meet the needs of the Habitat mission.

All successful Habitat team members share the following characteristics:

  • The belief in a hand up, not a hand out
  • A “go above and beyond” attitude – nobody works here just for a paycheck
  • You thrive on constructive feedback and have a high level of integrity
  • You do what you say you will do
  • You are a creative problem solver that is comfortable working across departments
  • You love results and hate excuses

Salary/Benefits

Salary is based on experience, with periodic performance-based increases. This position offers generous paid time off, partially paid health benefits, other benefits and increased incentives for employees who successfully complete probationary periods.

Habitat has a strong Board of Directors, dedicated and experienced staff, a large volunteer base, and committed house sponsors, customers and homeowners. For further information about Habitat for Humanity, please visit our website at www.HabitatPGW.org.

Apply

Email detailed cover letter, resume and salary requirements, to ReStore Director Tina McCabe using Tina@HabitatPGW.org. All applications will remain confidential. 

Posted May 2022

Habitat for Humanity Peninsula and Greater Williamsburg is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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We help as many families as we can, but the lack of decent and affordable housing remains a critical problem in our area. By donating, you will provide upfront funding for building materials and services that makes interest-free loans to Habitat partner families possible. Habitat partner families help to build their own homes - alongside volunteers - and pay an affordable mortgage. Your monetary donations enable us to continue building strength, stability and independence for future local families.